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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of John White

John White

January 25, 2025

5  out of  5
rating by John White
"I've been with State Farm Insurance for over 30 years. The customer service from Tina W. with Tim Reed's office is off the charts! I would definitely recommend them!"
We responded:
"Thank you for your loyalty! We are proud to be your servicing agent! "
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James Tielebein

January 24, 2025

5  out of  5
rating by James Tielebein
"My experience with Tim Reed State Farm of independence Iowa has always been positive one. As a customer, you can expect to be treated with respect and get your questions answered. They’re efficient and accurate. I highly recommend this insurance office."
We responded:
"That's awesome to hear! It's great that you've had positive experiences with Tim Reed State Farm. It's super important to feel respected and have your questions answered when dealing with insurance. Efficiency and accuracy are key! Your recommendation speaks volumes about our service. 🌟"
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Connie Svoboda

January 22, 2025

5  out of  5
rating by Connie Svoboda
"Tina was thorough and was sure we understood our policies."
We responded:
"Hi Connie, thank you for the review. Glad Tina was able to help!"
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Jackie Nelson

January 20, 2025

5  out of  5
rating by Jackie Nelson
"Tina was very thorough when recently updating our policies with Tim Reed State Farm. We have been satisfied State Farm clients for many years."
We responded:
"Thanks, Jackie! Tina sure is great, and we're very happy to continue serving you! "
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Nichellee Wright

January 20, 2025

5  out of  5
rating by Nichellee Wright
"My experience was wonderful and very helpful!"
We responded:
"Hi, Nichellee, very happy to hear that your experience with our office was top notch! "
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Lorena Sanchez

January 9, 2025

5  out of  5
rating by Lorena Sanchez
"I just recently switch home insurance with Statefarm. They have been a great company since I have started my policy with them!"
We responded:
"That's awesome to hear! Glad you've had positive experiences with State Farm. It's great that we're living up to your expectations!"
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Madeline and Devon Dyer

December 31, 2024

5  out of  5
rating by Madeline and Devon Dyer
"Tyler is awesome to work with and very knowledgeable! Never had a problem getting a hold of him and he was able to answer all of our questions. Saved a couple hundred dollars from switching to!"
We responded:
"That's awesome! So happy that Tyler makes it easy for our customers! Welcome to the State Farm family!"
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Dawn Shannon

November 14, 2024

5  out of  5
rating by Dawn Shannon
"Tyler did a wonderful job helping take care of all my insurance needs."
We responded:
"That's awesome to hear! Tyler is a real pro when it comes to insurance needs. It's great when you find someone reliable to help you out!"
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Carol Waters

September 24, 2024

5  out of  5
rating by Carol Waters
"Recently moved to Oelwein and Tina transfered us from MN to IA effortlessly. Had a meeting with Tim who went over our policy and answered all questions. Very friendly and efficient office, recommend using them."
We responded:
"Thank you, Carol. Welcome to Oelwein, so glad that Tina was able to make the move smooth and easy. "
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pam turner

August 14, 2024

5  out of  5
rating by pam turner
"Tyler responded right away to my inquiry and got our quote to us quickly. The rates were about $1000 a year less than any other companies and State Farm gives us better coverage."
We responded:
"That is so great to hear, Pam! Glad Tyler took care of you quickly!"
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Patty Meaney

July 31, 2024

5  out of  5
rating by Patty Meaney
"Tyler made submitting my Jeep claim easy!"
We responded:
"So glad that Tyler helped you out!"
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Barb Senft

July 29, 2024

5  out of  5
rating by Barb Senft
"Tina is thorough and answers our multiple questions very well."
We responded:
"So happy to hear this, Barb! Glad Tina took great care of you!"
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Norma Pillard

July 12, 2024

5  out of  5
rating by Norma Pillard
"Tim’s team is great to work with and they are very helpful!"
We responded:
"Hi Norma! Thank you for the kind words! Glad the team helped you out!"
Profile photo of Doug Bulman

Doug Bulman

June 29, 2024

5  out of  5
rating by Doug Bulman
"We recently purchased a new home and we worked with Tina Woodson in establishing our new home insurance as well as an umbrella policy. Tina was very helpful in making sure that we had selected the correct coverage and she has always been so pleasant to discuss our insurance needs. Thanks, Tina."
We responded:
"So happy to hear that Tina got you all taken care of! Welcome to our Agency!"
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Angie Marks

June 28, 2024

5  out of  5
rating by Angie Marks
"Awesome services!"
We responded:
"Thank you for the 5 stars! We appreciate your business!"
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joey bond

June 28, 2024

5  out of  5
rating by joey bond
"Tyler did a great job helping me switch my family insurance and save me some money as well as take care of my family. Very friendly customer service!!"
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Sammy Hansel

April 29, 2024

5  out of  5
rating by Sammy Hansel
"Tyler made switching from another insurance agent easy!"
We responded:
"Hi Sammy! Thanks for the 5 stars! We look forward to serving you!"
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Whitney mudderman

February 15, 2024

5  out of  5
rating by Whitney mudderman
"Very kind staff and wonderful service! My favorite company I have gone through for car, home, and renters insurance by far. The drive safe device can continue to be used for savings unlike other companies where you can only save for 6 months. Love that! I enjoyed my visit with Melanie. Got great information and she even sent all my family members coupons for a free subway sandwich. How amazing and thoughtful was that! Thank you State Farm!"
We responded:
"Thank you, Whitney for the 5 star review! Your kind words mean a lot. Keep spreading the positivity! 🌟 We love to treat our customers like people instead of a number! And you're very welcome! "
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Arren Allen

January 3, 2024

5  out of  5
rating by Arren Allen
"Wonderful staff and service! Great rates! A+ Melanie is great to work with!"
We responded:
" Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our office and Melanie! We strive to provide excellent support to all of our customers "
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Erik Bohlken

December 12, 2023

5  out of  5
rating by Erik Bohlken
"Tim and his team have always provided me with top-notch customer service!"
We responded:
"Thank you, Erik! It's always our pleasure to provide top notch service. "
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Cody Cripe

August 31, 2023

5  out of  5
rating by Cody Cripe
"Caitlen was very nice and helpful in answering all my questions"
We responded:
"Hi Cody, glad Caitlen was able to get you taken care of! We appreciate you!"
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Marvis Kirby

July 19, 2023

5  out of  5
rating by Marvis Kirby
"We’re very good @ what they do very friendly also"
We responded:
"Thanks, Marvis! We appreciate the opportunity to serve you!"
Profile photo of Arica Gray

Arica Gray

June 30, 2023

5  out of  5
rating by Arica Gray
"Caitlen was very helpful and gave me the information I was looking for!"
We responded:
"Very glad that Caitlen helped you. Thank you for the review, Arica!"
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Baylie Rupright

May 31, 2023

5  out of  5
rating by Baylie Rupright
"Caitlen was so helpful and a pleasure to work with!"
We responded:
"Thank you, Baylie! It's a pleasure to work with you as well!"
Profile photo of Eric Conerd

Eric Conerd

May 31, 2023

5  out of  5
rating by Eric Conerd
"The woman who help me was very nice and easy to talk to about my new claim on a newer SUV. The price was awesome and I even asked twice if that was correct and she told yes I couldn't go wrong on that."
We responded:
"Thanks, Eric! Very glad to help out! "